← Bringing It BackWe're here

How can we help?

Real people read every message. Write to us any time at support@bringingitback.app — we usually reply within two business days.

Send us a message

Email us directly

Not signed in? Your message will open in your email app so we can reply to you.

Common questions

How do my spouse and I connect our accounts?+

Each of you creates an account, then one partner opens the pairing screen and shares the invite code. The other enters that code and both accounts are linked to the same private space. Codes can only be used once.

Who can see our photos, notes, and memories?+

Only the two of you. Everything you add — Our Story, Memory Jar, notes, calendar events, and photos — is stored privately and is visible only to your paired accounts.

I forgot my password. What do I do?+

On the sign-in screen tap “Forgot password?” and enter your email. We'll send a secure reset link. If it doesn't arrive within a few minutes, check your spam folder or write to us.

A photo won't upload from my phone.+

Make sure the app has permission to access your photos, try a smaller image, and confirm you're on a stable connection. If it still fails, send us the phone model and what you tapped and we'll investigate quickly.

How do I turn notifications on or off?+

Open Notes from your home screen and use the reminder panel to enable or disable daily reminders, set the delivery time, and choose quiet hours. You can turn them off entirely at any time.

How do I delete my account and data?+

Email us from the address on your account and we'll permanently delete your profile, memories, photos, and messages. Deletion is irreversible and normally completes within 30 days.

Is Bringing It Back therapy or counseling?+

No. Bringing It Back is a companion for couples who want to keep growing together through shared experiences. It isn't therapy, counseling, or crisis support. If you need urgent help, please contact a licensed professional or your local emergency services.

How do I suggest a feature or report a bug?+

Use the form on this page, or open “Your Ideas” from your home screen inside the app where you can also attach a screenshot.